Compare

Pay for engineers, or pay for telemetry?

New Relic bills per full-platform user - $10 for the first and $99 each after that on Standard (capped at 5), $349 a seat on Pro with an annual commitment - plus data over 100 GB free. Polartrace never charges per seat: one plan fee, then GB and hosts over the allowance.

Three reference workloads, list price to list price

Monthly, at published list rates. Every engineer counted as a full-platform user on the cheapest New Relic edition that admits the team.

WorkloadPolartraceNew Relic(edition)Saving
Starter5 hosts · 30 GB/mo · 3 engineers$89Starter $29 + 3 × $20 flat~$208Standard≈ 57%
Growth20 hosts · 100 GB/mo · 8 engineers$399Growth $99 + 15 × $20 flat~$2,792Pro, annual≈ 86%
Pro50 hosts · 500 GB/mo · 15 engineers$1,099Pro $299 + 40 × $20 flat~$5,395Pro, annual≈ 80%

New Relic figures: published pricing, verified October 2026 - Standard $10 first full-platform user, $99 each additional, maximum 5; Pro $349/user with an annual commitment; data over the free 100 GB at $0.40/GB; hosts free. Polartrace figures: current published plan prices, the flat $20/extra-host rate and the per-GB rate of each plan.

Mechanics

Mechanic by mechanic

Seats, the Standard ceiling, data and hosts - each worked on the same 20-host, 100 GB month, with the one New Relic wins marked as such.

What a seat costs

New Relic's bill is driven by full-platform users: $99 each on Standard (after a $10 first user), $349 each on Pro with an annual commitment. Basic users are free but cannot use the full console. Polartrace has no seat meter on any plan.

Polartrace
  • No per-seat charge

Unlimited members on every plan, Free included. Everyone sees the whole console.

per team member / month

$0

New Relic
  • Standard edition
  • Pro edition

Pro is $418.8 per user month-to-month. Core users (limited tools) are $49.

per full-platform user / month

$99 – $349

The Standard edition ceiling

Standard admits at most 5 full-platform users. The 6th engineer who needs the whole console moves the entire team to Pro at $349 a seat. Same 20-host, 100 GB month on both sides, 1 to 10 engineers.

Polartrace
$3991234$3995$3996789$39910

Growth $99 + 15 extra hosts × $20. Head-count never appears on the invoice.

for 1 to 10 engineers

$399

New Relic
$101234$4065$2,0946789$3,49010

Dashed line: Polartrace's $399. Up to 5 engineers New Relic Standard is close to or below it; data is within the free 100 GB.

5 → 6 engineers

$406 → $2,094

How 100 GB is billed

Both vendors meter data per GB with an included volume: New Relic gives 100 GB free on every edition then $0.40/GB with 8-day retention; Polartrace Growth includes 150 GB then $0.35/GB with 15-day retention. Worked for a 300 GB month.

Polartrace
  1. 300 GB ingested
  2. First 150 GB, Growth allowance$0
  3. 150 GB over × $0.35$52.50

15-day retention on Growth. The reference 100 GB month costs $0 on both sides.

for 300 GB

$52.50

New Relic
  1. 300 GB ingested
  2. First 100 GB, free on every edition$0
  3. 200 GB over × $0.40$80

8-day default retention; Data Plus at $0.60/GB extends it. The free 100 GB is New Relic's genuine advantage for small volumes.

for 300 GB

$80

Hosts

New Relic is ahead

New Relic has no host meter at all: agents, hosts and containers are unlimited on every edition. Polartrace includes an allowance per plan and bills $20 flat for each host past it, counted at the 95th percentile of daily distinct hosts.

Polartrace
  • APM + logs + infra included in the host

Growth includes 5 hosts; Pro includes 10. A deploy spike never sets the bill, but a large fleet does cost more here.

per host past the allowance

$20

New Relic
  • Unlimited hosts, no charge

If your fleet is large and your team small, this mechanic alone can make New Relic the cheaper bill.

for any number of hosts

$0

New Relic figures: published pricing, verified against newrelic.com/pricing in October 2026. Polartrace figures: the current published Growth plan. Every rate shown is real.

Scope

An honest scope comparison

New Relic is a much bigger platform with a generous free tier. Polartrace is the focused core for Node.js and Python teams who want everyone on the console.

Where New Relic is ahead

Real gaps, not strawmen

  • 100 GB of free ingest every month, on every editionPolartrace's free plan is 5 GB; paid plans start at 30 GB
  • No per-host charge - unlimited hosts, agents and containersPolartrace meters hosts past an included allowance ($20 flat)
  • Browser, mobile, synthetics, serverless and AIOps in one meterPolartrace has no front-end or uptime monitoring
  • Java, Go, Ruby, .NET, PHP and more agent languagesPolartrace ships Node.js and Python agents only
  • FedRAMP Moderate and HIPAA eligibility on EnterprisePolartrace publishes no compliance certifications

If one or two engineers need the console and your data stays under 100 GB, New Relic is the honest answer and this page is not trying to talk you out of it.

What Polartrace does - completely

Every line checked against the plan limits

  • Distributed tracing, request logs, host metrics and Kubernetes monitoringEvery plan, Free included
  • Node.js and Python agents, built on OpenTelemetryTrace-to-log correlation on the Node.js agent
  • Monitors with recovery notifications - email on every plan, Slack from GrowthUp to 50 monitors on Growth
  • Unlimited team members on every planNo per-seat charge, including on Free
  • Teams, environments and audit logs, with custom-role RBAC on Pro5 environments on Growth
  • A bill of at most three lines: your plan, data over the included GB, hosts over the included countGrowth: 150 GB and 5 hosts included

Limits shown are the Growth plan ($99/mo). Full limits per plan.

Frequently asked

New Relic is a trademark of New Relic, Inc. Polartrace is not affiliated with New Relic. Comparison based on New Relic's published pricing (verified October 2026) and Polartrace's current published pricing; every engineer is counted as a full-platform user, which is the like-for-like basis against Polartrace's unlimited members. Verify current rates with each vendor.

Free plan: 5 GB/month - never billed

Start monitoring in minutes.

Two commands to your first trace. Start on the free plan - no credit card required.

Or read the docs - the quickstart is two commands.